I purchased a T-shirt from the Mavi store through N11 using my credit card under order number 202923595330, with deliver...y to my address in Van on May 11. To return the product, I handed it over to Kolay Gelsin, the shipping company contracted by Mavi, from my address in Van on May 15. The return sh
The refund process for my online order placed on 22 April with Mavi’s online store, order number EOM3583881, for a Londo...n model jean, has still not been completed as of today, 12 May. This situation clearly reveals the gap between your brand’s corporate image and its actual operational capability. D
On May 11, 2025, I purchased two pairs of pants from the Mavi store in Izmir Hilltown. One of them was in stock and I re...ceived it immediately, but the size I needed for the second pair was unavailable, so I placed an order, paid for it, and asked to pick it up in-store. About a week ago, my spouse v
I placed an order on May 10, 2025, from Mavi’s official website using their “2-hour delivery” option, available in the İ...zmir region, for order number EOK6630503. The delivery was to be handled by the courier company “Kolay Gelsin.” Despite the 2-hour promise, nothing was delivered that day. This cam
The order I placed on November 26, 2024, never arrived due to an issue caused either by Mavi Jeans or the shipping compa...ny. Since I didn’t receive my order, I requested a refund, but they didn’t return my money either. Despite several attempts to resolve the issue, no meaningful progress has been ma
On November 15, 2024, I placed an order for two pairs of pants from Mavi Jeans via their website. My order number is Eoj...7241393. One of the pants was delivered to me. When the second pair didn’t arrive, I called Mavi Jeans’ customer service at 0850 2888 62 84 on November 20, 2024, at 2:47 PM. The re