Mariobet Broken Promises and Missing Bonuses

When I contacted customer service, they assured me of a 3% weekly loss bonus. The bonus day arrived, and I lost around 310,000 TL with a 1000 TL deposit that week. I inquired about the bonus as well, but no one called me back in three days. I don't mind losing while actively playing, but the site is misleading players with false promises. According to live support, the maximum bonus is only 1000 TL, as stated on the promotion page, which is nonsense. This site must perform better or I will consider moving to a different platform. I was disappointed by their lack of transparency and failure to keep their promises. Customer satisfaction should be prioritized, and online casinos should be more honest in their dealings.