I Get Lower Bonus Rates and Secret Withdrawal Limits on VD Casino Without Notice

VD Casino has been changing rules arbitrarily and treating loyal users like me unfairly. The platform states in its promotions section that the loss bonus rate is 20%, 25%, or even 30% depending on the user. But for some unexplained reason, I was only given a 10% bonus, even though I met all the same criteria. When I contacted support about this discrepancy, I was brushed off with the vague excuse that “management decided it this way.” There was no transparency or justification.

To make matters worse, they silently dropped my withdrawal limit to ₺5,000 without notifying me. I had no idea this change had been made until I attempted a withdrawal. I have screenshots and evidence of the original terms and the reduction, yet support continues to ignore the issue.

I expect VD Casino to honor its publicly advertised promotions and restore my original withdrawal limit. The platform needs to stop hiding behind unclear “policy decisions” and start respecting its users with clear communication and fair practices. I demand full transparency, immediate correction of my bonus eligibility, and the reinstatement of my rightful withdrawal limit.