Mango did not properly process my orders with the reference codes dmkub0 and dm8tq, which has made me very upset. Despite the fact that all of the items from these orders were returned in the hopes of receiving refunds, only three of the eight items returned have been processed for refunds. Surprisingly, there are five items that have yet to be refunded. I contacted Mango via phone and email several times in an attempt to discuss this matter with them; however, I have not received a response or a solution. They have not only failed to process my refunds, but they have also failed to address any of my concerns. Because of the annoyance and inconvenience this situation has caused me, I demand that it be resolved as soon as possible.
In November 2022, I ordered a product from Mango with the reference number DA9A5M. Later, I returned it to MNG Cargo for a refund, but July is coming to an end, and neither my product nor my money has been returned. Every time I call, they say the item is in the warehouse and will be refunded soon, ...
I returned the order number DO3JS8 product that I purchased on July 26, 2023. I received an email confirming the return on September 2, 2023, but the refund has yet to be processed. I've spoken with customer service several times and sent emails, but they continue to insist that the refund has been ...
called Mango's customer service rep about five days ago, but it's like they just don't get what I'm saying because all they do is send automated responses. Whenever I ask a question, I always get the same boring response, it hasn't been 10 working days yet, it hasn't been 10 working days yet. I know...
I placed an order for several items from Mango’s online store. During the checkout process, I wanted to cancel only one item, but the system ended up canceling my entire order. After this cancellation, I had to try purchasing some of the items again, but this time they were out of stock, so I couldn...
They have been withholding refunds for my online orders for months now! I call them constantly, and customer service just gives me the same infuriating runaround: "the warehouse is reviewing it, and we'll get back to you." This prolonged process has caused me so much stress and anxiety that I've ac...
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