Mango Pants Deformed After One Use - Refund or Exchange Request

On November 16, I bought pants from Mango and wore them only once. They became extremely loose and developed knee marks immediately. I emailed them and contacted them through the website, but I never received any response. I am very unhappy with this situation. We spend a lot of money on these produ...

About a month ago, I purchased a pair of Catherine-cut raw-hem jeans from the Mango store in Sivas. Even though I have only washed them once, following the care instructions on the label exactly, the fraying at the hems has become much worse. The jeans already had loose threads at the hems from the ...

I purchased a brown jumpsuit from the Mango store in Izmir Mavibahçe. After the very first wash, the color faded badly and white patches appeared on the fabric. Since I had no intention of returning the item at the time, I threw away the receipt. Unfortunately, I ended up unable to wear the product ...

I purchased a pair of pants from Mango’s ANKAmall store in Ankara on 15 October. Although I wore the pants only twice, the fabric dye transferred onto my brand-new shoes each time, leaving permanent stains. The same issue occurred on both occasions, clearly indicating a serious quality or manufactur...

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Although it wasn't my first time shopping at Mango, it was my first encounter with a problematic product. Shortly after wearing the shoes I purchased, the leather on the toe tip started peeling off. I promptly returned to the store, even though only a week had passed since my purchase. I expected th...