On September 27, 2025, I placed an order on Mango’s online store for two shirts and one sweater, to be delivered to Zonguldak Ereğli. My order number is erj940, and I paid a total of $214. However, even after 10 days, my order still hasn’t been delivered.
During this time, I called Mango customer service three times, but each time I was only told that there was a general issue causing delivery delays and that I should keep waiting. No one gave me a specific delivery date or provided any meaningful assistance. I regularly shop from Mango, but this lack of communication and responsibility has been very disappointing.
I request that the delivery delay be resolved immediately and that my order be shipped and delivered as soon as possible.
On September 29, I placed an order from Mango’s online store with the order number ERM4KC, totaling $267. However, despite the time that has passed, my order has still not been shipped. The delivery address for my order is in Istanbul. When I contacted Mango customer service, I was told, “We’re try...
I placed an online order from Mango’s website (Order No: ES0QXX) and paid ₺9,604.00 by credit card. At the time of purchase, the estimated delivery time was 6 days, but 4 days have already passed, and my order still hasn’t been delivered. On October 15, 2025, I contacted Mango customer service. Dur...
On September 29, 2025, I placed an order on Mango’s online store with the order code ermnmq. My total purchase amount was $94, and I paid by credit card. The delivery address for my order was Çayeli, Rize. However, despite the time that has passed, my order status still shows “being prepared.” The ...
On October 6, 2025, I placed an order from Mango’s online store (Order No: ES211I). The estimated delivery window was October 8–14, but today is October 14, and my order still hasn’t arrived. Moreover, I haven’t received any updates or notifications about the delay or the current delivery status. W...
On September 27 and 29, 2025, I placed two separate orders on Mango’s official website, with order numbers erltxb and erıts3. It has now been around 20 days, yet neither order has been shipped, and I’m unable to cancel them through the system. I contacted Mango customer service twice regarding this...
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