On September 6, I purchased a Mango shopper bag with charm detail through Trendyol. I used the bag for about two weeks, and today I noticed that the leather at the bottom of the bag has started to peel and deteriorate. I’m extremely disappointed, as I used the product very carefully and for a short period of time, yet it has already shown signs of damage.
My delivery number is 9720700780. I understand that the product is not under warranty, but I cannot accept this level of wear and tear in such a short time. I am requesting a product replacement from either Mango or Trendyol.
I placed an order with Mango on September 26, and it’s now been two months without any sign of my purchase. I’ve repeatedly contacted customer service, only to be told each time that someone would get back to me – yet no one ever does. The lack of accountability is frustrating and completely unaccep...
I ordered from Mango via Trendyol on November 28, 2024, but my package still hasn't been shipped. I was told my order would ship by December 4, but I ...
I purchased a product from Mango’s online store on 24.06.2025, but when I received it, I found multiple tears and damages on the item. I cannot understand how such a product could be shipped without any quality control from a global brand like Mango. I have always trusted Mango and regularly shoppe...
I bought a pair of Mango shoes that I absolutely loved, but after just wearing them twice, the leather on the front started peeling. I’ve never seen such poor quality, even with cheaper brands. If the shoes are already peeling after the second wear, am I supposed to throw them away after just a few ...
On September 28, I ordered a Mango-brand coat through Trendyol (Order No: #10547269420). It has been three days since I placed the order, yet the status still shows as “being prepared”, and it has not been shipped. I tried to cancel the order, but the system did not accept my cancellation request. W...
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