3
Bahar found the result inadequate

Madame Coco Failed to Deliver My Wedding Order With Missing and Broken Items

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November 27, 2024 12:42 am
180

I ordered some items from Madame Coco for my upcoming wedding, but when the delivery came, a few items were missing, and one was damaged. The package was missing a trash can, two bottles, and a detergent container. Order number: 2754922824111852. I've made several attempts to contact customer service for help, but I haven't been able to connect with anyone who can address this problem. This experience has been truly disheartening, particularly since these items were intended for a significant event. I kindly ask that Madame Coco swiftly send all the missing items and address the issue with the broken one at her earliest convenience.

November 27, 2024 10:44 am (10 hours after complaint)
Bahar
Bahar
November 27, 2024 1:22 pm

The images of the package you requested.

Bahar
Bahar
November 27, 2024 1:33 pm

The timeless collection does not include the one for 2 people.

Bahar
Bahar
November 27, 2024 1:40 pm

I marked the deficiencies. I couldn't check the towels, etc., as I don't have time; I'm on the verge of getting married. We placed the order trusting you, but it was a complete disappointment.

December 14, 2024 11:56 am
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