I arrived in Montreal on June 22 with a layover in Munich using Turkish Airlines and Lufthansa. Unfortunately, Lufthansa failed to load one of our bags (baggage no: 0235418458) in Munich. Since then, they haven't provided any information about our bag. Despite calling the airport, we were only informed that it forcefully arrived in Montreal, with no official update from Lufthansa. Moreover, they nonsensically claimed that the bag was not found via email. After calling the airport, we discovered that our bag was indeed in Montreal. Lufthansa's lack of information and inability to update their system leaves us questioning the quality of their service. This situation is both absurd and inconvenient, especially since our daily medication is in the missing bag. We are prepared to pursue all legal options against Lufthansa.
On August 18th at 10:15 PM, I flew from Munich to Budapest through Lufthansa. Despite a 1-hour flight delay, my luggage was not loaded onto the same plane. Half of the passengers faced the same issue, blaming insufficient staffing. I came to Budapest for tourism and urgently need my medication from ...
I booked a flight from Istanbul to Montreal with a layover in Frankfurt on July 15th. I had a reservation near the Montreal airport as there were no bus or train connections to Ottawa in the evening. The real ordeal began when our delayed flight from Istanbul and a 1.5 to 2-hour wait on the tarmac i...
During my flight on March 18, 2023, from Bodrum to Brussels with a layover in Berlin via Lufthansa Airlines, I unfortunately experienced the inconvenience of my luggage going missing. Although two of the bags were delivered successfully, one bag is still missing. It's been almost 5 months without an...
During my flight on March 18, 2023, from Bodrum to Brussels with a layover in Berlin via Lufthansa Airlines, I unfortunately experienced the inconvenience of my luggage going missing. Although two of the bags were delivered successfully, one bag is still missing. It's been almost 5 months without an...
On August 9, after our Lufthansa flight from İzmir to Raleigh/Durham, our checked luggage was lost, and we have not received any updates for two days. At the airport, we filed a lost baggage report and were given the reference number IADLH9*. Our booking reference is 9Q2*, and our baggage tag number...
Comments