On August 9, after our Lufthansa flight from İzmir to Raleigh/Durham, our checked luggage was lost, and we have not received any updates for two days. At the airport, we filed a lost baggage report and were given the reference number IADLH9*. Our booking reference is 9Q2*, and our baggage tag number is 0564625*.
At our transfer airport, Washington Dulles, we waited about 40 minutes for our luggage, but ten other passengers’ bags were also missing. Airport staff told us that the luggage was likely misrouted to another terminal within the same airport. However, when we contacted Lufthansa, we were given conflicting and uncertain information, suggesting that the luggage might have been left behind in Munich.
I also have a screenshot from the baggage tracking system showing that our bag was indeed loaded onto flight LH414 to Washington/Dulles.
We came to the U.S. to help my daughter settle into her school, and the lost luggage contains essential prescription medication, as well as items of high emotional and financial value, including clothing and shoes. This situation has caused us significant distress and hardship. We paid a total of $6,178 for our tickets and baggage fees.
Despite multiple attempts to contact Lufthansa Customer Service, we have received no clear information about the location of our luggage. Given that the missing items are critical for my daughter’s health and education, we urgently request that our luggage be located and delivered to us immediately.
I arrived in Montreal on June 22 with a layover in Munich using Turkish Airlines and Lufthansa. Unfortunately, Lufthansa failed to load one of our bags (baggage no: 0235418458) in Munich. Since then, they haven't provided any information about our bag. Despite calling the airport, we were only infor...
On April 22, 2025, I traveled from Newark Airport with a connecting flight in Frankfurt via Lufthansa. Although my ticket included the right to check two pieces of luggage, I was charged an additional $100 at the airport. I made the payment by credit card and received a receipt. Since the flight, I...
On August 18th at 10:15 PM, I flew from Munich to Budapest through Lufthansa. Despite a 1-hour flight delay, my luggage was not loaded onto the same plane. Half of the passengers faced the same issue, blaming insufficient staffing. I came to Budapest for tourism and urgently need my medication from ...
I booked a flight from Istanbul to Montreal with a layover in Frankfurt on July 15th. I had a reservation near the Montreal airport as there were no bus or train connections to Ottawa in the evening. The real ordeal began when our delayed flight from Istanbul and a 1.5 to 2-hour wait on the tarmac i...
My American boyfriend's Lufthansa flight from Ankara Esenboğa to Munich to Washington DC (Dulles) was significantly impacted due to delays. The first flight with SunExpress, scheduled for 8:00 AM, was initially delayed to 5:45 PM and then to 7:00 PM. As a result, he missed his connecting flight. Luf...
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