I booked a flight with Lufthansa Airlines for four people on March 7, 2024, with the order number 49RDYZ. The flight left at 6:35 in the morning, arrived in Frankfurt at 7:50, and left Frankfurt at 11:25. At 13:10, we were supposed to get to Gothenburg. When we checked our email on March 5, however, it said that our flight plans had been canceled and our tickets had been transferred to Austrian Airlines. Our flight plans had to be changed because of this new knowledge. The number of our new flight, TK1885, is set to leave on March 7, 2024, at 12:45. We didn't know when we would get to Gothenburg, though, so we had to cancel all of our hotel and car rental plans and move them to March 14–17. The trips we were supposed to take from March 14th to 17th were rescheduled, but Lufthansa did not respond to our request. Our four-person group has lost money and been hurt emotionally. The talks we had planned in Gothenburg had to be canceled. Please get in touch with Lufthansa Airlines and change our flights to the times we asked for so that we can get our money back quickly.
On October 10, 2024, we were scheduled to fly from Istanbul to Amsterdam with Turkish Airlines. On October 9, 2024, I attempted to reschedule our flight to October 12, 2024. Despite being charged €146 as a rescheduling fee for both tickets, the tickets are not showing up in the system. I’ve submitt...
I booked a flight for three people on January 11, 2024, via the THY online site for the Istanbul-Antalya route scheduled for May 26 at 11:10. As we usually travel by car for our vacations, I decided to book a flight this year because my spouse and young child really wanted to fly. Up until April 2, ...
Dear Xolvie Support Team and eDreams, I hope this message finds you well. I am writing to bring to your attention a concerning issue I encountered with a recent flight reservation made through eDreams. On April 14, 2024, I purchased a flight ticket from Sevilla to Frankfurt for April 17, 2024, throu...
For about a month, I have been requesting your customer support team to cancel our ticket. However, your colleagues do not seem to care. I purchased a ticket that I could cancel before the flight and get a full refund. But you are not helping me with the cancellation and refund. Last request number...
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