If Lufthansa changed your flight without warning, it is usually considered a schedule modification or cancellation, depending on how different the new flight is in terms of timing or routing.
If you were told fewer than 14 days before departure and arrived substantially later than expected, you may be eligible for EU261 compensation on EU departures or EU-carrier flights.
Compensation is provided if the adjustment resulted in a 3-hour or longer delay at final arrival and was not caused by extraordinary conditions such as severe weather or air traffic control.
The maximum sum per passenger is €600, in addition to your right to a refund or free rebooking.
To continue, get Lufthansa's written explanation for the modification and maintain copies of the original and new itineraries.
If Lufthansa dismisses your claim, share your story and consider registering a complaint on Xolvie to get it resolved.



