LiveCareer Keeps Charging Me Every Month for a Subscription I Don’t Have

Although I do not have any active membership or subscription with LiveCareer, approximately $19 has been deducted from my Yapı Kredi account every month for the past two months. When I try to access the LiveCareer website or app, there is no clear option that allows me to view or manage my membership, and I therefore cannot cancel the subscription myself.

I also cannot find any customer service phone number or other direct contact information on the website or in the app that would allow me to cancel the membership. When I send an email, I receive automated and unhelpful responses from foreign email addresses that are unrelated to my issue, and I have been unable to reach an actual representative who can assist me. As a result, the monthly charges continue to be deducted from my card, causing me financial loss and significant frustration.

I request that LiveCareer immediately cancel any subscription that is operating without my knowledge or control and provide a full refund for all charges deducted from my account over the past two months.

I also expect LiveCareer to provide clear confirmation that the subscription has been canceled and that no further recurring charges will be made to my account without my explicit authorization.