Our family decided to order pizza, expecting a delivery time of 20-30 minutes. However, our order arrived after 1 hour and 15 minutes, and it was cold. Unfortunately, the kids fell asleep while waiting for the pizza. Throughout the 40-minute tracking period, it constantly showed the delivery en route. Finally, we called the branch, only to find out that the delivery person couldn't locate the address. I don't understand why they didn't bother to contact the customer during the 40 minutes. I contacted customer service to file a complaint, but they were so nonchalant about it, making it clear that they receive numerous complaints. Despite their website guaranteeing delivery within 30 minutes, they made no effort to rectify their mistake. The customer representatives were extremely unhelpful and uninterested. After providing such poor service and making customers unhappy, there's no point in attempting to make amends. I do not forgive them. What a disappointment.
I placed an order for a pizza, but for some reason, it never showed up. I even ended up canceling the order due to an emergency, but then I noticed that I was still charged for it on my card. So, I thought, okay, maybe I can just change the delivery address to where I am now. But that just made thin...
I placed an order with Domino’s Pizza, but my experience was extremely disappointing. Despite not receiving my order, the system falsely marked it as "delivered." I called the branch twice for clarification but received no response. When I contacted the customer service center, I explained that over...
I placed a Domino’s pizza order at 9:29 AM, expecting it to arrive on time. However, it took a full hour to reach my address. I ordered this pizza bec...
I did not receive the pizza that was supposedly delivered through the Domino's app at 11:56 PM. When I reached out to customer service in the early hours of the morning, I was given a guarantee that my delivery would arrive within 15 minutes. Nevertheless, despite the passage of 15 minutes, the orde...
I did not receive the pizza that was supposedly delivered through the Domino's app at 11:56 PM. When I reached out to customer service in the early hours of the morning, I was given a guarantee that my delivery would arrive within 15 minutes. Nevertheless, despite the passage of 15 minutes, the orde...
Comments