Not Able To Reedem on LifePoints And I'm Not Getting Any Surveys

I have been having a payout problem with Lifepoints for more than 15 days and I still do not have a clear answer about it. My payout through the gift card option was rejected and since then I am not able to redeem my rewards or reach the minimum LP payout properly. I am being completely honest that I have not created any other Lifepoints account, yet I feel like my account is being treated as if there is some issue or violation. On top of that, I am hardly getting any surveys now, so I cannot even earn more points to try again. The system is blocking me from using my LP balance and I cannot understand why this is happening. I contacted Lifepoints customer support, but they have not given me any proper explanation or solution. I would like Lifepoints to carefully check my account and payout options, explain clearly why my gift card payout was rejected, restore my ability to receive surveys, and allow me to redeem my points for rewards if there is no real violation on my side. I expect a fair review of my account and a proper resolution to this issue.