I am a Lifepoints user from South Africa, and I am experiencing a problem with the payout reward options. I currently have 613 Lifepoints and wanted to redeem them, but the only option shown to me is a Takealot gift card for 250 ZAR that requires 27,500 Lifepoints, which is obviously far more than the points I have. The system does not offer any other rewards, stores, or lower-value options that match or come close to my 613 Lifepoints balance. Because of this, I am unable to use the points I have fairly earned, and the platform gives me no alternative on how to spend them. I have not yet contacted customer support, as the issue appears to be related to how the reward options are set up for my account and country. I kindly request that Lifepoints provide additional and appropriate reward options that can be redeemed with my current balance of 613 Lifepoints, or adjust the system so that users in my situation can choose from more suitable rewards instead of being limited to an option that is completely out of reach.
I’ve been completing surveys on Lifepoints for a very long time. It’s already difficult to accumulate enough points for a gift card, and now they’ve made it even harder by raising the reward thresholds. After that change, I stopped receiving surveys entirely. When I contacted customer support, they ...
I’m extremely disappointed with my recent experience on LifePoints. After spending considerable time completing surveys with authentic and thoughtful responses, my account was suddenly suspended without warning—right when I attempted to redeem my points for a voucher. Despite earning points through ...
LifePoints unfairly suspended my account without any valid reason, and I’ve learned that many other users abroad have faced the exact same issue. Once you reach a certain points level, they simply shut down your account and erase all your progress. This is completely unacceptable and feels like a m...
I had saved up so many points on LifePoints — I had reached 3,000 points. But now, when I try to log in, it says “access denied.” They’ve closed my account, and I can’t believe it. How is this possible? I worked hard for those points. I’ve been doing surveys for months, and I just want to receive w...
Lifepoints made me complete surveys and then canceled everything without reason, wasting all my time and effort. They’ve treated me unfairly by erasing the work I put into earning rewards. At first, they pay for one or two rewards, but afterward, they suspend or block users without explanation. Aft...
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