5
Resolved

Review My Suspended LifePoints Account

February 28 2:22 PM114

I had been using the LifePoints platform regularly for paid surveys, but in early February my account was suddenly suspended. When I received the suspension notice, it only stated that my account was suspended “due to some reason” and did not provide any clear or specific explanation. Following this, I submitted a final review request for my account in February as instructed. However, this final review was also rejected and my account was deactivated, again without any detailed reason being shared with me. I still had approximately 350 LifePoints remaining in my account at the time of the suspension and deactivation. I contacted LifePoints customer support to understand what had happened and to ask why my account was suspended and my final review rejected. The only response I received was that my account was suspended “for some reason”, without any clarification of what rule or condition I allegedly violated. I kindly request that my case be reviewed again, that I be given a clear and detailed explanation for the suspension and final review rejection, and that my account be reinstated or my remaining points (around 350 LifePoints) be returned to me in a fair way.

Faiza
March 4 1:36 PM

I am not thanking them but waiting for a reply.

Comments

Similar Complaints

LifePoints Unfair Account Suspension After Redeeming Survey Rewards

November 12, 2025 12:12 PM321

I’m extremely disappointed with my recent experience on LifePoints. After spending considerable time completing surveys ...

Cancellation Of My LifePoints Account

February 24 2:30 AM127

I had been a Lifepoints member for several years and had collected 4,900 points through completing online surveys. About...

Lifepoints Canceled My Surveys and Took Away My Earned Rewards

October 8, 2024 1:34 PM193

Lifepoints made me complete surveys and then canceled everything without reason, wasting all my time and effort. They’ve...

LifePoints Closed My Account Without Reason After Completing Surveys

November 19, 2023 8:31 PM185

LifePoints has temporarily suspended my account for no reason and without any explanation. No one seems to care, and I h...

LifePoints Wrongfully Banned My Account After Reaching High Points

March 30, 2024 12:50 PM205

LifePoints unfairly suspended my account without any valid reason, and I’ve learned that many other users abroad have fa...