5
Faiza is very satisfied with the result
Resolved

Review My Suspended LifePoints Account

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February 28, 2:22 pm
114

I had been using the LifePoints platform regularly for paid surveys, but in early February my account was suddenly suspended. When I received the suspension notice, it only stated that my account was suspended “due to some reason” and did not provide any clear or specific explanation. Following this, I submitted a final review request for my account in February as instructed. However, this final review was also rejected and my account was deactivated, again without any detailed reason being shared with me. I still had approximately 350 LifePoints remaining in my account at the time of the suspension and deactivation. I contacted LifePoints customer support to understand what had happened and to ask why my account was suspended and my final review rejected. The only response I received was that my account was suspended “for some reason”, without any clarification of what rule or condition I allegedly violated. I kindly request that my case be reviewed again, that I be given a clear and detailed explanation for the suspension and final review rejection, and that my account be reinstated or my remaining points (around 350 LifePoints) be returned to me in a fair way.

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Faiza
Faiza
March 04, 1:36 pm

I am not thanking them but waiting for a reply.

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