I was thrilled to buy the LG GN-H702HLHU refrigerator seven months ago. The sales representative assured me that the warranty would not begin until I opened the box, giving me peace of mind. However, as time passed, I began to encounter disappointing surprises. After six months of use, I was greeted with an unexpected installation fee. It was never mentioned during the initial purchase, and I was left feeling duped and frustrated. This type of behavior is not seen in other reputable companies, leading me to question LG's integrity. I kindly contacted LG, expressing my concerns and requesting a quick resolution. Unfortunately, their response has been slow and insufficient.
Just a year ago, I purchased an LG refrigerator for my summer home. I've only had it for about two months. The shelves were sinking at the center division from the start. I thought it might just need adjusting, so I tried to fix it myself at first. When I returned this summer and the shelves collaps...
I bought an LG 588-liter bottom freezer refrigerator, and from early on, I’ve experienced multiple serious issues. The fridge has cooling problems, cracked paint, and other performance faults that should never occur in a product from a so-called premium brand. When I tried to report these problems,...
On October 5, 2020, I bought an LG refrigerator with a verbal and written 3-year guarantee and a 10-year motor warranty. However, when I contacted LG customer service for assistance on June 8, 2023, the fridge was not cooling properly, resulting in the rotting of all stored food products. Disappoint...
Hello, I purchased two LG washing machines in April, and while one works perfectly, the other has been problematic from the start. We installed the machine in the 6th month, and from the first use, it failed to spin properly and was extremely noisy. I reported this issue to the service in the 7th mo...
We bought an LG refrigerator—one of the largest models available—in 2023 based on a recommendation, thinking we were investing in a reliable brand. But right from the start, we ran into issues. A warning icon appeared, and that was just the beginning of a long string of problems. The service team c...
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