Following the most recent software update, the picture quality of our LG TV has significantly deteriorated, and we are unable to watch it normally. After I contacted customer service, they suggested that I get it checked out by a technician, but they want me to pay for the service even though the issue appears to be related to a software update. It is very disheartening to witness a large company like LG being so unresponsive to its customers. I won't be returning to LG for any future purchases.
After the latest software update on my LG TV, the input settings became completely messed up. I reached out to customer service hoping for a quick fix, but instead I was told to either reset the TV—which should be a last resort—or pay for a technician to come and fix it. Why should I pay a ₺ servic...
I’ve been using my LG 42LA660S-ZA TV for years without any issues, but now I’m extremely disappointed. LG has completely cut off software updates, and as a result, I no longer have access to any of the apps. Streaming services, smart functions—everything is gone. When I contacted customer service, ...
Since the day I purchased my LG 65SM8000PLA TV, the Wi-Fi and internet speed were initially fine. However, over time, the speed dropped significantly, first not exceeding 20 Mbps, and now it barely reaches 4 Mbps. This happens whether using Wi-Fi or a wired connection, and I have tested it on multip...
The LG TV, which I bought because I trusted its quality and service, was invisible and unusable as it was under the collapsed wall of our house in the February 6 earthquake, but when I called customer service to find out if they could help, the service said that they had to see the TV otherwise they...
I’ve been using my LG LED TV since September, and about three weeks ago, I noticed a serious light bleed issue on the screen. I immediately contacted customer service, and they arranged a service visit. When the technician arrived, I showed them clear photos and videos of the issue. They said they’d...
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