Our television, which we started using at the end of 2018, has been experiencing various failures day by day. As I mentioned in previous years, we began using it in late 2018, and our first service record was in 2019. Since then, it's been one problem after another. The last issue we dealt with was the Wi-Fi connection constantly disconnecting, which we somehow managed to handle. But now, the TV panel has completely failed. Unfortunately, after just 5 years of use, our TV is no longer usable. We called the service and paid ₺750 just to be told the panel was defective, and the replacement fee offered was an absurd ₺19,000. Yes, you heard right—₺19,000! If you try to buy an equivalent brand TV on the market today, you can easily find options for ₺12-13,000. My advice is to think twice before purchasing an LG TV. It seems no one cares about quality or customer satisfaction anymore. We now have a TV that’s essentially junk after 5 years and an unhappy customer. Thank you, LG Customer Service. I will never buy an LG product for my home again.
I bought my LG 49SM8600PLA Nanocell TV from Media Markt on February 10, 2020. After just five years—and during most of that time the TV was rarely even used—the screen developed a serious panel issue. Thin horizontal lines stretch across the entire screen, making it nearly unwatchable. When I conta...
We recently bought an LG Smart TV, expecting top-tier performance after spending a significant amount of ₺, but it has been nothing but a headache. From the very beginning, we’ve been dealing with constant Wi-Fi disconnection issues. It drops from the network repeatedly—not once, not twice, but cont...
I'm not happy with my LG TV. While watching, the screen went black all of a sudden. After the service center checked it out, they told me that the panel was broken and needed to be replaced. This means that the whole screen needs to be fixed. Even with protection plans and screen protectors, this is...
I purchased an LG Nanocell TV on March 19, 2022, expecting it to be a long-lasting, high-quality product. However, less than three years later, the screen and sound completely stopped working. When I contacted LG customer service, I was informed that the warranty only lasts for two years, and since ...
I own LG 43uj630v brand Smart LED TV. I bought the product from Teknosa in 2018. While watching a movie yesterday, the image was distorted at the same time. Today I took it to Tekirdağ Çorlu authorized service. They told me that the panel was broken and it was not possible to repair it and that the ...
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