I bought my LG 49SM8600PLA Nanocell TV from Media Markt on February 10, 2020. After just five years—and during most of that time the TV was rarely even used—the screen developed a serious panel issue. Thin horizontal lines stretch across the entire screen, making it nearly unwatchable.
When I contacted the authorized service center, they told me it’s a panel failure. The repair would cost ₺7,500, and if I want the panel replaced, it jumps to a shocking ₺18,000! That’s nearly the price of a brand new TV.
I called LG customer service hoping for a reasonable solution, but all they told me was that I could request a discount from LG headquarters. That’s it. No guarantees, no accountability—just a vague promise of a possible price cut.
I purchased an LG Nanocell TV on March 19, 2022, expecting it to be a long-lasting, high-quality product. However, less than three years later, the screen and sound completely stopped working. When I contacted LG customer service, I was informed that the warranty only lasts for two years, and since ...
I bought an LG Oled65B7V Television from Media Markt in 2017. Less than two years later, there was a problem with the screen panel, so it was replaced. The problem happened again within a year. When I reached out to LG's authorized service provider, MTV Elektronik, they told me that the warranty no ...
Our television, which we started using at the end of 2018, has been experiencing various failures day by day. As I mentioned in previous years, we began using it in late 2018, and our first service record was in 2019. Since then, it's been one problem after another. The last issue we dealt with was ...
I purchased an LG 50UP77006LB UHD-LCD TV from MediaMarkt on March 30, 2022, and it is still covered under an extended warranty. My warranty period has one month left, yet when I contacted LG support, they confirmed that the TV has a panel failure but refused to offer any repair or assistance. This ...
I own LG 43uj630v brand Smart LED TV. I bought the product from Teknosa in 2018. While watching a movie yesterday, the image was distorted at the same time. Today I took it to Tekirdağ Çorlu authorized service. They told me that the panel was broken and it was not possible to repair it and that the ...
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