On November 27, 2025, I visited the Efe Anka Motorlu Araçlar Lexus authorized service center on Ankara–Eskişehir Road to... have the broken retaining clips on the door weatherstrip of my Lexus RX500h replaced. My sole intention was for the relevant part to be replaced with an original component, preser
In June 2024, I purchased a Lexus UX 300e electric vehicle from the Lexus Çankaya Ankara dealership, paying approximatel...y $56,000 USD. My vehicle is equipped with a CHAdeMO DC fast-charging port, but no charging stations in Türkiye support this connector type. As a result, I cannot use fast charging
I have been taking my vehicle to the ALJ Çekmeköy service center for eight years, and every time I bring it in for maint...enance, the vehicle’s condition actually worsens. Despite having all scheduled maintenance performed regularly and thoroughly, I encounter a new problem every time I leave the serv
I purchased a Lexus LBX equipped with a Mark Levinson sound system. While the sound system itself is high quality, the v...ehicle’s structural design is not suitable for a system at this level. Once you start feeling the bass, around volume levels 50–55, the doors begin to rattle, completely ruining th
Our 2023 RX350h, with only 21,000 km on it, would not start while parked in front of our home, so we called Lexus Roadsi...de Assistance and requested a service team. We were shocked by the response. Even though our vehicle is still under its legal warranty, we were told that roadside assistance is a p
The issue that started on March 22 still has not been resolved, and Lexus customer service has been completely unrespons...ive. On March 22, 2025, I contacted the Dolmabahçe Lexus dealership because my vehicle would not start. I was told it was likely a battery issue and was advised to try a jump-start
Anyone considering buying a Lexus should think twice. About 8–9 days ago, I left my 2021 Lexus RX300 at the service cent...er because water had entered the left front headlight. Six days later, I was told there was no impact, crack, or visible damage to the headlight, yet they claimed the issue was not
I called the Lexus Dolmabahçe location because I wanted information about an SUV model. I called four times on different... days. Each time, I told the customer service agent that I wanted to speak with a sales representative, but every time they made up an excuse. I honestly have never seen a company
In June, we bought my wife a Lexus UX 300e. They also provided a home wall charging unit with the vehicle. However, they... never told us that there are no compatible public fast-charging stations in Izmir for this car. Yes, it sounds unbelievable. The vehicle cannot be fast-charged in Izmir because th
We purchased a Lexus LM 350, and aside from its appearance, the vehicle does not justify its $295,000 price tag. The mat...erial quality feels paper-thin for a vehicle at this price point. The interior glove compartment plastics, the rear trunk plastics—overall, the materials feel cheap and low quality
