In June, we bought my wife a Lexus UX 300e. They also provided a home wall charging unit with the vehicle. However, they never told us that there are no compatible public fast-charging stations in Izmir for this car. Yes, it sounds unbelievable. The vehicle cannot be fast-charged in Izmir because the fast-charging socket on the car does not match any of the charging stations in the city.
We expect Lexus—one of the world’s leading brands in customer satisfaction—to resolve this issue as soon as possible.
In June 2024, I purchased a Lexus UX 300e electric vehicle from the Lexus Çankaya Ankara dealership, paying approximately $56,000 USD. My vehicle is equipped with a CHAdeMO DC fast-charging port, but no charging stations in Türkiye support this connector type. As a result, I cannot use fast charging...
Anyone considering buying a Lexus should think twice. About 8–9 days ago, I left my 2021 Lexus RX300 at the service center because water had entered the left front headlight. Six days later, I was told there was no impact, crack, or visible damage to the headlight, yet they claimed the issue was not...
The issue that started on March 22 still has not been resolved, and Lexus customer service has been completely unresponsive. On March 22, 2025, I contacted the Dolmabahçe Lexus dealership because my vehicle would not start. I was told it was likely a battery issue and was advised to try a jump-start...
For approximately three weeks, I have been experiencing a serious battery-related issue with my Skywell ET5. The vehicle is not drawing the proper power from charging stations, which has completely shaken my confidence and comfort in using the car. Until now, I had been satisfied with the vehicle, b...
Since the day I purchased my Fiat 500e La Prima, I have been unable to access the Fiat Global mobile app from Turkey. Because the app is not available in Turkey, I cannot install it on my phone, nor can I link or manage my vehicle through the app. In addition, the Uconnect 5 multimedia screen in the...
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