Three days ago, I purchased La Roche-Posay’s new Pure Niacinamide 10 serum based on my pharmacist’s recommendation to help with dark spots on my face. I specifically mentioned that I have sensitive, allergy-prone skin, and the pharmacist assured me that this product was safe for sensitive skin.
The first night I used it, after cleansing my face with La Roche-Posay Effaclar face wash and toner, I applied the serum. Initially, there was no burning or itching, so I followed up with my moisturizer and went to bed. However, the next morning, my entire face was covered in redness and bumps. I tried the serum again, this time only washing my face with water beforehand, but once again woke up with the same reaction.
Despite claims that this product is suitable for sensitive skin, it is clearly causing severe irritation. I paid ₺2,100 for this product and can no longer use it. I demand a refund and expect La Roche-Posay to address this issue. This is disappointing, especially since I’ve been using La Roche-Posay products for four years without any issues. Please resolve this matter promptly.
I purchased the La Roche-Posay Effaclar Duo+M cream from a local pharmacy about two months ago, and I’ve been using it once or twice a week. Each time I apply the product, I experience a burning sensation, redness, and peeling that looks like dirt coming off my skin. I have never had sensitive skin ...
I’ve been using La Roche-Posay toner for a long time without any issues, but in the past three days, it has started burning my face and leaving red patches. My cheeks are bright red, and no matter what I do—moisturizing, applying sunscreen—the redness won’t go away. I bought this product from a phar...
I have been using La Roche-Posay Effaclar Duo+M cream for two days, and my skin feels like it is on fire. The burning sensation is so intense that it feels as if I’ve applied something extremely harsh or irritating. My face turns red and stings immediately after applying the product. I paid a premi...
I’ve always trusted La Roche-Posay and have been happy with their products, which is why I decided to try their water-based sunscreen for the first time. Unfortunately, I’m extremely disappointed. After using it consistently for 10 days, my skin started reacting badly—it became red, itchy, and irrit...
I started using the La Roche-Posay Hyalu B5 serum a week ago, and it caused a severe allergic reaction on my skin, even leading to anaphylaxis. I am deeply disappointed and concerned about how a product marketed as safe could trigger such a dangerous reaction. My health and money have been wasted du...
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