The employees of Kuveyt Türk Beylikdüzü E5 branch, especially my representative, act as if they are running a private business rather than a corporate bank. When I go to deposit foreign currency, they refuse to accept it with all sorts of excuses. You can neither deposit nor withdraw money. They claim there is a daily deposit limit of $19,000, and on top of that, you must keep the money in the account for at least three months. Who do you think you are? What do you take yourselves for? I’ll deposit today and withdraw tomorrow—do I need your permission? I’m closing my account and will never do business with Kuveyt Türk again. An absolute disgrace! Neither a proper bank nor proper banking!
I am very unhappy with Kuveyt Turk and their supposed commitment to professionalism. A few days ago, my corporate account was unexpectedly closed overnight, causing a major disruption to my POS devices and payments. When I reached out to customer service, nobody seemed to have any answers. Neither t...
I opened a term deposit account at a bank called Kuveyt Türk, selecting a 1-month maturity, but they secretly changed it to a 1-year term, preventing me from accessing my own money. I was clearly misled—what I intentionally set for 1 month was locked for an entire year. Now they’re telling me I have...
On 04/08/2025, I became a Kuveyt Türk customer for the first time by opening an account at the Malatya Beydağı branch and was given a Sağlam Card. While receiving the card, I was specifically told that, as a new customer, I could split any payment made with this card into up to 5 installments. On 18...
I had an individual retirement account through Kuveyt Türk, with savings exceeding ₺4,000, including the government contribution. Due to an urgent need for cash, I applied to withdraw my accumulated funds on February 11, 2025. They sent me a contract termination form requiring my account number and ...
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