On Friday, May 24th, I saw that my package was out for delivery but then marked as "unable to deliver" (claimed I wasn't home). As someone who works from home and is present all day, I was completely baffled.
I tried calling customer service but couldn't get through to anyone. It kept asking me to enter my tracking number, which I did, and then just said "delivery unsuccessful." Well, no kidding, that's why I'm calling!
I googled their Soganlik branch to try to find an address or phone number to contact them directly. Nothing. Zero contact information available.
This is hands down the worst cargo delivery experience I've ever had. A company with absolutely no way to reach them except through complaint sites. Unacceptable service when I was home all day and they made no attempt at redelivery.
I had an extremely frustrating experience with UPS Türkiye and their Yenimahalle distribution branch. On June 11, 2025, they claimed they came to my address and couldn’t deliver because no one was home. That’s simply not true—I was available and waiting for the delivery all day. Without any actual a...
Kuryenet has yet to contact me or update its tracking system regarding my delivery. It seems like the package has not been checked or even examined, as there has been no tangible progress at all. This level of irresponsibility, combined with poor follow-up and unresponsive customer service, is unacc...
All the products I ordered were canceled because we were supposedly not at the address. We were at home. No one came to the door or called us on the phone. We were told that only 2 products in bad condition would be canceled. No one came to the address. We wrote to the WhatsApp line and stated the s...
In November, I placed an order while I was out and about, which was very frustrating. I placed the order around 6:43 pm, but when it came, it was completely wrong. I called customer service right away, but after 2.5 hours of waiting, neither the right package nor my order had shown up. To say the le...
I had a really disappointing experience with Kuryenet. I received a message indicating that my delivery was out for distribution and would be arriving that day. I stayed home all day, ensuring I wouldn't miss it. As the day was winding down, I got another message stating they had arrived at my addre...
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