I want to report a serious issue in eFootball that has completely disrupted my gaming experience. A while ago, I noticed that my Young Lionel Messi card disappeared from my team for no apparent reason. This has greatly affected both my squad and overall gameplay.
I have reported this issue multiple times to customer support, but no resolution has been provided. I have also tried different in-game troubleshooting steps, yet the problem remains unresolved.
I demand an immediate resolution—either by restoring my Young Messi card or by refunding 1800 myClub coins that I spent. Please take this issue seriously and resolve it as soon as possible.
I've been having trouble with my Konami characters mysteriously vanishing. I purchased the Luis Figo package, but unfortunately, my Vini Jr. Spanish League card mysteriously disappeared. I would like to have my card returned to me or receive a refund. Once again, my Del Piero card has been deleted, ...
Recently, I discovered that Konami removed 3100 MyClub virtual coins from my account, leaving it not only empty but also in the negative. I have no idea how this happened or how to resolve it. Despite raising this issue on several platforms, I have received no response or assistance. These coins we...
While the current PES Mobile event was still ongoing, I earned and saved up around 4500 eFootball coins (myClub coins) without spending any of them. I carefully accumulated this amount through gameplay and login rewards, making sure not to use them so I could make strategic purchases later. However...
When I logged into my eFootball account, I noticed that 800 coins had disappeared from my balance without any action on my part. This issue occurred two days ago, and it’s the first time I’ve ever experienced something like this. I did not make any purchases, payments, or transfers, and there has be...
I’m requesting a full refund of the MyClub coins I spent in Konami MyClub. I had planned to open the Rafa Silva pack, but due to missing coins, I couldn’t complete the transaction. If needed, I’m willing to have my account go into a temporary negative balance and repay later, or I’d accept 2,000 MyC...
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