Recently, I discovered that Konami removed 3100 MyClub virtual coins from my account, leaving it not only empty but also in the negative. I have no idea how this happened or how to resolve it. Despite raising this issue on several platforms, I have received no response or assistance.
These coins were an essential part of my game progress, and it’s incredibly frustrating to see them vanish without explanation. This has severely affected my gaming experience and trust in Konami.
I am urgently requesting Konami to review this matter and restore the 3100 MyClub coins to my account immediately. Ignoring this issue is unacceptable, and I expect prompt action to resolve it.
While the current PES Mobile event was still ongoing, I earned and saved up around 4500 eFootball coins (myClub coins) without spending any of them. I carefully accumulated this amount through gameplay and login rewards, making sure not to use them so I could make strategic purchases later. However...
I purchased in-game currency for Konami Efootball, but the amount never appeared in my game account. Despite the funds being deducted from my bank account, and having all the receipts to prove the purchase, the issue remains unresolved. I even sent all the necessary documentation via email, yet no s...
When I logged into eFootball today, I couldn't help but notice that all of my in-game currency had vanished. I'm unsure about the cause of this situation, and I have concerns regarding the security of my Konami account. I've been playing this game for quite a while now, and I've dedicated a signific...
I purchased 3,250 coins worth ₺850 in Konami e-Football, and while the amount initially appeared in my account, it vanished after logging out and back in. I have repeatedly tried to resolve this, but the funds have not been restored, nor have I been able to initiate a refund successfully. My email ...
I’m requesting a full refund of the MyClub coins I spent in Konami MyClub. I had planned to open the Rafa Silva pack, but due to missing coins, I couldn’t complete the transaction. If needed, I’m willing to have my account go into a temporary negative balance and repay later, or I’d accept 2,000 MyC...
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