I started a weekly package on the Converter Space app as part of a trial period. However, since I was not satisfied with the trial, I wanted to cancel my subscription, but there is absolutely no “cancel” option visible in the app or on the website. I have been dealing with this issue for the past 2–3 hours today. Since the billing date is approaching, I am concerned that my credit card will be charged.
I emailed Converter Space customer support about the issue, but they only redirected me to a page where the cancel option is still not available. I also sent screenshots to explain the problem, but there has been no progress.
My email address is registered in the system. I am requesting that my subscription be canceled immediately and that no charges be made to my card.
On October 11, 2025, $19.99 USD was charged to my account through the Converter Space website without my knowledge or consent. This transaction was made without my authorization. I contacted you via email regarding this issue, but I have not received any response. I have also seen that other people...
Even though I canceled my Converter Space membership on time through the website, an attempt was made to charge $26 to my Garanti Bank card on August 23, 2025. Despite my membership appearing as canceled in the system, this situation caused me inconvenience. I tried to contact customer service rega...
Through a website called Converter.Space, three separate charges totaling $78 were made to my Ziraat Bank credit card without my knowledge or consent. I noticed from my account activity that $26 was charged on August 25, $26 on September 1, 2025, and $26 on September 8, 2025. I did not start any me...
Since March, my Garanti Bank credit card has been repeatedly charged without my knowledge under the name “Converter Space.” While there was only one charge in the first month, in the following months the number of charges increased to as many as six per month. In total, approximately $940 in unautho...
On September 29, 2025, at 9:45 PM, I attempted to use Converterspace’s file conversion service, which was presented as free. However, without any notification or warning, $19.99 USD was charged to my card. Even though the service was advertised as free, I do not accept that this fee was taken withou...
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