I booked round-trip tickets for my daughter and her mother through Skyscanner, which directed me to Kiwi.com. I paid for a departure flight with Pegasus Airlines and a return flight with SunExpress. However, when I called Pegasus to confirm, I was informed that they had no record of this flight. SunExpress confirmed the return ticket, but Pegasus stated that the flight wasn’t booked because Kiwi.com had not paid them. Left with no choice, I had to repurchase the departure flights directly from Pegasus, incurring additional costs. Now, I’m trying to contact Kiwi.com for a refund, but there’s no way to reach them except through English-only support. It’s frustrating and disappointing to lose money due to such unreliable service.
For my flight scheduled on September 22, 2025, I purchased a ticket through Kiwi.com and later canceled the flight. Pegasus Airlines confirmed that the refund of about $36 USD had already been processed and sent to Kiwi.com. However, I have been unable to reach anyone at Kiwi.com to receive my refu...
I booked a flight through www.kiwi.com, and it has been the worst experience I’ve ever had with any flight booking platform. At first, everything seemed normal—they processed the payment and issued the ticket. But when I needed to cancel, that’s where things went downhill fast. Kiwi.com charged me ...
On August 27, 2025, I canceled my Pegasus flight ticket with reservation number 15tub8. At the time of cancellation, I was assured that the full amount would be refunded without deductions. Since then, I have contacted Pegasus customer service multiple times. Each time, I was told that the refund h...
On October 21, 2025, I purchased a ticket through Kiwi.com for my flight from İzmir Adnan Menderes Airport to Istanbul Sabiha Gökçen Airport with Pegasus Airlines. My reservation number is 690365951, and my carrier PNR code is 1DE838. I later canceled my flight, and Pegasus processed the refund to ...
I booked a flight ticket through Booking.com by clicking from Skyscanner's website. The payment was immediately deducted from my credit card, but I never received any confirmation email or booking code. Realizing something was off, I contacted my bank and also called Pegasus Airlines directly. They ...
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