I booked my flight through the Kiwi.com app, but due to a change in plans, I had to cancel the trip. I went ahead and submitted the cancellation through the app, and I even agreed to the deductions they apply during refunds. Despite that, I haven’t received any update or response.
It’s been a while now, and my refund request still shows as “pending.” I’ve been checking regularly, but there’s been no progress or confirmation about when I’ll actually get my money back. This lack of communication is incredibly frustrating.
Kiwi.com, I’m asking for your support. Will I be refunded or not? I need clarity and action. Please stop delaying and process my refund immediately. It’s unacceptable to leave customers waiting in the dark after canceling through the correct process.
I booked a flight through Kiwi.com on October 10th for December but canceled it the very next day, October 11th. Despite the cancellation, their system still shows that the airline is "reviewing the request," and no progress has been made. I’ve sent multiple messages asking for updates, yet none hav...
For my flight scheduled on September 22, 2025, I purchased a ticket through Kiwi.com and later canceled the flight. Pegasus Airlines confirmed that the refund of about $36 USD had already been processed and sent to Kiwi.com. However, I have been unable to reach anyone at Kiwi.com to receive my refu...
I booked a flight through www.kiwi.com, and it has been the worst experience I’ve ever had with any flight booking platform. At first, everything seemed normal—they processed the payment and issued the ticket. But when I needed to cancel, that’s where things went downhill fast. Kiwi.com charged me ...
On October 21, 2025, I purchased a ticket through Kiwi.com for my flight from İzmir Adnan Menderes Airport to Istanbul Sabiha Gökçen Airport with Pegasus Airlines. My reservation number is 690365951, and my carrier PNR code is 1DE838. I later canceled my flight, and Pegasus processed the refund to ...
I purchased a ticket to Seoul through Kiwi.com, but I received a notification that the ticket was canceled. When I requested a refund, no refund amount was displayed, and I only received an automated response stating that the process could take up to 14 days. There is no direct representative to as...
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