I recently purchased three products from Kiko Milano, but I returned them because there were no protective seals on the packaging, raising concerns about their safety. However, instead of approving my return, the products were sent back to me. It’s unacceptable to return items that may have been used, and refusing my return due to this is highly frustrating. This issue needs to be resolved, as I’m not comfortable with keeping these unsealed products.
I recently purchased several beauty products from Kiko, a brand I trusted for quality and safety. However, when I received my order, I noticed that none of the items had protective safety seals. This immediately raised concerns about whether these products were new, or if they might have been tester...
On June 8, 2025, I placed an order from Kiko Milano that included three lipsticks, one mascara, and one blush. After receiving the items, I decided to return all three lipsticks—one of them was metallic and the shade didn’t suit me, so I returned the full set since it was purchased as part of a prom...
I placed an order on July 11 through the Kiko Milano website, expecting to receive the exact colors shown on their product pages. Unfortunately, what I received was completely different in tone and shade. The colors of the makeup products I received do not even come close to what was advertised onli...
I placed an order with Kiko Milano on 06.08.24, with an expected delivery date of 09.08.24. However, the products never arrived. When I contacted the courier, I was informed that my package was sent to the wrong address. They offered to return the products and I agreed, requesting a refund. Despite ...
I purchased three lipsticks, and none of them were as advertised. The colors aren’t shimmery or pastel as shown in the pictures. On top of that, the application is difficult, leaving a patchy, uneven texture on my lips. The shades and shimmer are completely different from what was advertised (I’ve s...
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