I purchased my Kia Stonic 1.4 Cool package car brand new from Bursa Şentürk Kia dealership in November 2020. Currently, my car has only 19,500 kilometers on the clock, and I've diligently serviced it at the same authorized service center for all periodic maintenance. During the 2022 November service at around 13-14 thousand kilometers, an oil leakage issue between the transmission and the engine was identified. Thankfully, the service center intervened free of charge to rectify the problem before the warranty expired. In November 2023, during the TÜVTÜRK inspection, the same issue persisted, and the service determined that it was still originating from the crankshaft seal, replacing it at no extra cost besides the routine maintenance fee. Now, in April 2024, just five months later, I discovered another oil leak from the same spot, causing a loss of approximately one liter of engine oil. Do I have to drop everything to chase after this problem again? It's concerning that despite replacing the crankshaft seal, the issue persists, indicating a potentially more significant problem with the crankshaft itself. Therefore, I demand a permanent solution to my problem or a replacement for my car if it's deemed defective. This issue arose within the warranty period and has yet to be resolved.
I own a 2023 Kia Stonic 1.4 Cool package, which has only 18,000 kilometers on it, yet I am already facing multiple technical problems. The most critical issues are transmission overheating and a persistent whining noise coming from the engine. Every time I visit the authorized service center, they c...
I own a Kia Stonic 2020 1.4 MPI Elegance Design, and I am experiencing a serious issue with the transmission. Whenever I drive the car for a longer distance, a loud whining noise starts coming from the transmission. I have taken my car to several authorized service centers, but each one has given me...
I bought my 2020 Kia Sportage car from Kia's Trabzon authorized dealer in 2021. About two months after the vehicle was received, and for the next two years, it regularly gave an exhaust emission error once a month. In the case of a problem that gives the same error more than once and cannot be repai...
I just bought my Kia Stonic 2022 model vehicle. My vehicle has been serviced many times and they have not fixed the problems in any way. While making one place, they ruined another. My vehicle has been disassembled many times due to the damage/error of the personnel in the technical service. Current...
I brought my 2020 Kia Picanto 1.0 Cool package to the Konya Kia service center on July 30, 2024, because I heard a metal scraping noise from the front right side. I was told that my car, with 88,000 km, is still under mechanical warranty until 150,000 km or 5 years, and if the issue is covered under...
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