Since I left my broken-down car at the Ankara Oto Kia dealership a month ago, the delivery time has been pushed back. Just as I was about to get in the car, they said there was another problem that would take even longer. The day after I got the car, it told me there was a problem with the system. When I asked the authorized person why they didn't fix it, they said it wasn't related to their repair work and needed to be hooked up to a computer. The next day, I saw some paint chips and rough spots on the bumper of the part of the car that wasn't damaged. I don't understand why these problems weren't fixed during the month of service. I want my car taken back and all the problems fixed as soon as possible. I am not happy with their service.
I own a 2017 Kia, and recently, while the car was parked and exposed to sunlight, the sunroof suddenly exploded without any external impact. I immediately contacted the authorized service, and they informed me that the replacement part would arrive in nearly two months. Worse, they stated that the p...
On April 22, 2023, our Kia Sportage Prestige 4x4 Mild Hybrid 5-month-old vehicle at 2900 kilometers broke down. It was left to Bursa Inallar Kia Authorized Service on April 22. Smk Immobilizer Brain malfunction has been detected and it is said that the parts order has been taken, but no information ...
I purchased my Kia vehicle brand new in 2024, and within less than a year, I have had to bring it to the service center 5 times for the same recurring issue. Today, I spoke with the service manager, Mr. K***. Instead of providing a solution, he only gave me technical details such as the exhaust need...
Hello, I have a Kia EV3 model vehicle. On May 30, I was informed by Kia Sandıkçı Oto that my vehicle had an ICCU issue. The car was towed to the dealership. Even though I specifically requested an electric replacement vehicle, I was given a high-cost gasoline vehicle instead. From others who experie...
I purchased a Kia EV3, expecting a reliable electric vehicle experience. However, just seven days after purchase, I encountered a serious heating system malfunction. I immediately took the car to the authorized service center, where I was informed that the heater unit was defective and needed to be ...
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