KFC Order Delivered In An Hour As Cold and With Missing Pieces

Sude
Sude
KFC
June 11, 2023 10:14 PM107

 My order, which was due to arrive at 20:03, arrived at 21:10!  What was it that took you so long? I was hungry! Noone shops from you because they have the time and enegry to wait, you're a food company. Plus, I specifically requested two gamer buckets, hey just included two tiny sachets of ketchup! Oh, how kind of them! Who eats a bucket of chicken with nothing but ketchup? it isn't all. Prepare for the big finale of disappointment—the two large drinks I ordered were missing.  when I attempted to contact customer care, they were conveniently unavailable. I was on hold for a long time....Not to mention that the dish was delivered ice-cold. Isn't it delicious? Not! I had no choice but to eat the food. But, truly, this is not how KFC treats its customers. It's a recipe for disaster: late delivery, missing drinks, and indifferent customer service!

June 12, 2023 2:39 PM (16 hours after complaint)

Dear valued customer, Your complaint has been received and shared with our relevant departments. For all other suggestions and requests, you can reach us through our customer service or via our website. Sincerely, KFC Customer Service

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