I made an attempt to eat at the KFC restaurant located in the Vialand Mall by placing an online order for a Double Zinger meal and 15 Crispy Shots. The total cost of the order was 174 TL. They claimed that the order didn't go through, much to my dismay, which meant that I didn't get my meal. I was so frustrated that I asked for a refund, but it's been seven long days and my money still hasn't been returned to me. Every time I get in touch with them, they tell me that the refund is being handled, but there is no indication that it has been. My only request is that you issue a prompt refund.
On December 21, 2024, I placed an order on KFC’s system, but it failed due to a technical error. I tried again, and it failed again. Despite both orders being unsuccessful, my credit card was charged twice—a total of ₺740. I immediately contacted KFC, and they told me the refund would be processed ...
On January 10, 2025, I placed an online order through KFC, which was immediately canceled with a message saying: “Due to a technical issue, your order could not be processed. Your payment will be refunded as soon as possible.” That was three months ago, and I still haven’t received my ₺740 refund. ...
I placed an order on July 22, 2023, through the KFC app, and approximately 2 hours later, it was canceled, citing an address issue. They assured me that the refund would be processed within 15 days. However, months have passed, and my 250 TL has not been refunded. Each time I call customer service, ...
I recently used the KFC Türkiye mobile app to place an order, but to my disappointment, it was never added to the system. My debit card was still charged, though. Unfortunately, KFC Turkey doesn't have customer service, so people like me have to go to external sites to make complaints. It's been a w...
On 06/05/2023, I placed an order from KFC's own website. It gave an error at the time of payment but withdrew the balance of 260 TL. This time the payment was received again, but my first order neither appeared in the system nor the fee was refunded. This time I explained my problem from the company...
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