My Jeep Avenger Electric vehicle has stalled multiple times in traffic, even though it is less than one year old. The most recent incident occurred on October 21. Each time, I took the car to Bilen Otomotiv Jeep Authorized Service in Adana, but despite being serviced repeatedly, the problem has never been resolved.
I also contacted customer service during this process, but I never received any response. Although the vehicle is still under warranty, I was forced to pay a total of $228 in service fees, in addition to the inconvenience and safety risks I’ve experienced.
Because the issue continues to occur and has not been resolved, I am requesting a refund of the service fees I paid as well as a full refund of the vehicle’s purchase price.
On November 9, 2025, while driving my Jeep Renegade on the highway near Eskişehir, the vehicle suddenly displayed multiple warning lights without any prior indication, and the brakes completely failed. This unexpected malfunction put both our lives and the safety of other drivers at serious risk. My...
I purchased a new Jeep Compass on April 30, 2024. Within a week, the vehicle broke down twice, shutting itself off. The car had only 1,800 km (about 1,118 miles) on it after one month of active use. They claimed the battery was empty, charged it, and sent me on my way, refusing my request for a new ...
I have been experiencing ongoing problems with my 2021 Jeep Compass (license plate: ** EY 2151) — specifically with the steering rack, panoramic roof seals, and transmission — for nearly a year. Although all maintenance has been carried out at authorized service centers, Jeep Türkiye excluded my veh...
Dear Peugeot Customer Service, I am the owner of a 2021 model Peugeot 2008 EAT 1.2 130 HP vehicle. For more than two years, I have been experiencing intermittent idling fluctuations when the vehicle is stationary in traffic. Despite taking my vehicle multiple times to Ankara ABC Otomotive authorized...
At the beginning of September, I noticed my 2020 Jeep Renegade shaking at speeds over 100 km/h, and on September 2, I contacted roadside assistance. They referred me to a technician from "Haliç Oto" in Tekirdağ, who advised me to visit the service the next day. On September 3, after a test drive, th...
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