On October 27, 2025, I made a SWIFT transfer of €3,000 from the İş Bank mobile app to Berliner Sparkasse in Germany (Reference No: 3401rı500943). However, even after two weeks, the money has not reached the recipient bank and remains stuck with the correspondent bank. To resolve the issue, I first contacted customer service by phone and later visited the branch in person. I was told that the transfer would be completed over the weekend and that I should wait, but despite two weeks passing, the transfer is still not finalized. This was my first time making such a transaction, and it was made as part of a contractual payment. I request that the transfer be expedited immediately and that my grievance be resolved as soon as possible.
On June 13, 2025, I transferred 1,300€ from my Sparkasse bank account in Germany to my TransferGo account. The funds successfully left my Sparkasse account, and according to TransferGo, the money was supposed to be credited to my Turkish bank account today. However, even after 4 full days, nothing h...
On June 14, 2024, I initiated a SWIFT transfer of £1,250 from my HSBC account in the UK to my İşbank account in Turkey. As of today (June 26, 2024), the funds have still not appeared in my Turkish account. When I contacted HSBC UK, they informed me that the payment had been sent to the receiving ban...
I am writing to report a serious issue concerning a money transfer sent to me via Wise. On October 14, 2025, a transfer was made from the UK to my İş Bankası (Turkey) account in GBP. The Wise app shows the status as “Transfer successfully sent to recipient’s bank (İş Bankası Turkey),” yet as of Octo...
I attempted a money transfer through TransferGo, but the transaction has not been completed. When I called both the Turkey and Germany contact numbers, the same person answered and assured me they would handle the issue immediately. However, it’s now been over a week, and there’s still no progress o...
On September 20, 2025, my boyfriend sent €150 from Turkey to my Revolut account in Germany via TransferGo. Today is September 25, and the money has still not reached my account. In the TransferGo system, the transaction appears as “sent,” but no payment has been received on my end. I had experienced...
Comments