I got points from the İş Bankası and Petrol Ofisi campaign, but I haven't been able to use them yet. The points seemed like they were available in the mobile app, but the Petrol Ofisi station wouldn't accept them. I even showed them the app interface, but it didn't help. They informed me they couldn't help. I spotted four or five other customers who were having the same problem while I was there. It seems like the points I gained were merely a trick to make them look good. I don't see the point of using my İş Bankası card to buy gas anymore when I can't even use the points I've already earned. This has severely disturbed my faith.
I earned ₺200 in points from the İş Bankası Maximiles credit card fuel campaign, but I was unable to use these points within the specified timeframe and even at the gas station where I earned them. When I contacted İş Bankası customer service, they advised me to try different gas stations, assuring ...
With my İş Bank credit card and debit card, I earned ₺726 in points after making significant purchases, but for over a month I haven’t been able to use these points anywhere. I tried at supermarkets, gas stations, and other places, yet the points are not accepted during payments. My customer number ...
Garanti Bank BBVA does not accept their mistake regarding their campaigns. In September, I participated in the campaigns "Earn ₺100 Bonus for your purchases made with QR Payments" and "Earn ₺1500 Bonus for your school purchases of ₺1200 with GarantiPay." I made three purchases over ₺1000 each at Mig...
Yesterday, on 07.10.2024, at 20:14, I asked the indifferent person at the cashier of Şekerci Petrol, "Do you have Yapı Kredi?" He said, "Yes." He used my ₺260 points from Yapı Kredi, but charged ₺800 from another bank's POS. Despite me specifically mentioning this, the person did what he wanted. I b...
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