I was called by Garanti Bank in the first week of November and informed that if I spent ₺500 on my credit card by November 15 or 16, I would receive a ₺500 bonus, expiring on December 6. I made the required purchase by buying a ₺500 Opet fuel card through the Vodafone Pay app. After the bonus deposit deadline passed, I called Garanti Bank’s customer service twice and filed a complaint about the missing bonus, but they still haven’t credited it. Every time I call, they keep saying the issue is under review without providing any clear answers. If I don’t follow up, they seem likely to ignore the bonus entirely. I request that Garanti Bank deposit my bonus as promised. I have screenshots proving the fuel card purchase.
On 24.09.2024, I made a ₺1500 purchase from Hepsiburada. I was originally going to spend less, but in order to earn ₺125 bonus from Garanti Bonus, I used ₺500 bonus. I think it was about 10 minutes after the purchase, around 21:27, when I called Garanti customer service and said that my bonus hadn't...
I participated in a special promotional campaign by Garanti BBVA designed for former payroll customers. According to the campaign details, I needed to complete three specific tasks within June: transfer at least ₺5,000, spend ₺1,000 using my credit card, and set up one automatic payment order. I suc...
I followed all the steps for Garanti Bank’s credit card campaign, but I still haven’t seen the ₺500 bonus points show up in my account. At first, I noticed that my points were showing up on the system, but then the screens updated, and suddenly, the points disappeared from view. The bank appears to ...
I joined the “Invite and Earn” campaign for my credit card through Garanti BBVA mobile banking in the October 2025 period, and according to the campaign terms, the ₺5000 bonus was supposed to be loaded onto my card the following month. However, even as the month has ended, this bonus has still not b...
The Garanti Bank Retirement Pension Transfer Promotion Campaign misleads people and fails to fulfill its campaign commitments properly. In this regard, Garanti Bank is once again causing hardship for retirees. On 26/04/2025, I applied through the mobile app to transfer my pension to Garanti Bank. To...
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