I tried reaching out to this company about my cosmetics order, yet one can only chat with this stupid bot that's as helpful as a rock. Seriously, their motto is all like, "We're super eager to assist you," but all they do is give me the runaround, just want to know where my order is, why is it so hard to get a straight answer out of them, not like I'm asking for the nuclear launch codes or anything—I just want to track my darn package! their whole "We'll email you in 24-48 hours" thing is the last bullet, I don't have time to wait around for an email—I want answers now! this is basic customer service stuff…
ordered something but it hasn't been shipped yet, they said there'd be a delay but didn't give me any deets on how long it'll take. they can't give us...
I keep seeing these limited-edition items, click "add to cart" faster than you can say "sale," and then BAM! Order cancelled. Every. Single. Time. ????? Why do you have them there? my bank account is covered in pending charges, and I have no idea if I'm actually getting anything. They charge your ca...
placed this substantial order a month ago, they said it would be delivered by 6/10/24. It hasn’t untill two days ago. The worst part is about to come. In order to get a status update on my order, had to call four times in three weeks. Beyond that, regarding two of those four occasions, I was flat-ou...
Simply put, I need an invoice to return it and it's driving me crazy. But, even though we've been talking for more than a month, I still haven't gotten any help plus they don't respond or seem unresponsive. I realized I lost my invoice and hit them up to figure it out. I've spent so much time talkin...
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