Instamatch Payment Failed but Money Deducted From SBI Account

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May 14, 11:12 am
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I made a payment of ₹101 on 11 May 2026 at 12:08 PM in the Insta match.game application to BLIGHTYCODE SOLUTIONS PRIVATE LIMITED (blightycodeno***|1@kccb). At that time, the bank server was busy, so the payment was not successfully credited on your side, but the amount was deducted from my SBI bank account through GPay. I also have the transfer proof as a screenshot. I checked the deposit and transaction history in the game, but this payment is not visible there. I was informed that the amount would be refunded within 3 days, yet I have still not received the refund. Today, I contacted your support because the payment status on your side is failed while the amount has already been debited from my account. I have not yet contacted SBI Bank or GPay support, as I first wanted to clarify the issue from your side. I kindly request that you check this failed payment and process my refund of ₹101 to my original payment method as soon as possible, or ensure that the amount is correctly credited to my Insta match.game account. I also request a clear confirmation of the action taken regarding this transaction.

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