I Face Instamatch Deposit Not Credited After Paytm Payment Success

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April 08, 7:19 pm
263

I am using the Instamatch game app on my Android phone, and on 04/08/2026 I made a deposit through Paytm. The money was successfully deducted from my Paytm account, but it was not added to my Instamatch balance. I have a screenshot of the transaction along with a Paytm transaction/reference ID that clearly confirms the payment was completed.

After realizing that the deposit did not reflect in my Instamatch account, I contacted customer support. However, I only received delayed, automated-style responses and no real assistance or resolution. My issue remains unresolved, and the deposited amount is still missing from my game account.

I request that the failed Instamatch deposit be refunded directly to my Paytm account using the existing transaction/reference ID and payment record. I expect this issue to be investigated urgently and my refund to be processed as soon as possible.

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