Had a confusing Instagram ad payment issue. I expected and understood an ad campaign bill on September 12. On September 15, an unexplained ad charge of 1200 TL appeared on my account, and I was charged again the same day. Since my ad campaigns are still running, it's unclear why I'm being billed more. Instagram's billing system's transparency is questioned after this unexpected and duplicated 1200 TL charge on September 15. Users like me must understand their charges, especially when running ad campaigns. This situation's ambiguity casts doubt on Instagram's billing processes. I'd like Instagram to investigate and explain these unexpected charges. As a user, I value financial transparency and accuracy, and Instagram must maintain advertiser trust.
On my Instagram account “madamenevo,” where I run advertisements, I have been regularly charged more than the approved advertising amount. For each campaign, I am billed at least ₺30 and sometimes up to ₺100 more than the budget I set, and this has happened multiple times. I started running ads at t...
We're running ads on Instagram, but the platform keeps shutting them down well before our budget is reached! This is happening around the ₺60 mark and it's causing major headaches for our business. this whole ad spending limit thing on Instagram is totally unclear and frankly, ridiculous. We set up ...
I have experienced unauthorized transactions on my credit card through Instagram, occurring at various dates with significant amounts totaling ₺21,318.90, without my knowledge or consent. Despite multiple complaints submitted through Instagram, I have not received any responses. The transactions inc...
I’ve made the choice to discontinue my advertising on Instagram. I allocated a daily ad budget of ₺70, but it was completely exhausted in just two hours. How is it possible for an ad budget intended for a full day to be used up in just two hours? This seems deceptive. I have reached out to Instagram...
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