I purchased my Infinix GT 20 Pro about a year ago, and after installing the latest software update on July 5, I began experiencing a serious internet connectivity issue. Before the update, whenever my mobile data wasn’t working properly, I could fix the problem by switching the network setting from 4.5G to 3G in the call settings. However, after the update, the 3G option disappeared completely, and since then my internet connection has been continuously unstable.
This issue occurs everywhere and all the time. I tried restarting the phone, resetting it to factory settings, removing and reinserting the SIM card—none of these solutions worked. My device is no longer under warranty, and I have not yet contacted customer service. I can provide my IMEI, invoice, or order number if needed.
Because of this problem, I cannot fully use my mobile data plan, my internet goes to waste, and I am experiencing ongoing inconvenience. My expectation from the brand is that a new software update be released to restore the 3G option in the network/call settings and fix this issue.
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Since the day I purchased my Redmi Note 14 Pro, I’ve been constantly experiencing Wi-Fi disconnection issues. The problem isn’t limited to a specific network—it happens everywhere and on all Wi-Fi connections. I’ve already updated the device’s software, and when that didn’t resolve the issue, I sen...
I'm experiencing an error when switching to the rear camera on my Infinix GT 20 Pro. I've restarted the device multiple times, but the issue persists. The problem appeared out of nowhere and seems to be software-related rather than a hardware issue, as the image appears black and white and low-quali...
I am using a Samsung S22 Ultra, and after updating my phone to Android 16 on 1 November 2025, I started experiencing serious problems connecting to mobile networks and the internet. Since this update, the device frequently loses mobile network connection, internet access becomes impossible at times,...
I own an Infinix GT 20 Pro smartphone, and for the past two days I have been facing a frustrating issue while playing PUBG Mobile. When I first launch the game, the device’s processor temperature indicator lights turn on as expected, but they shut off again shortly after. In the past, these lights w...
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