IKEA MICKE Desk Replacement Part Arrived Broken Again

I purchased an IKEA MICKE desk on August 19. When the desk was delivered, one of the parts was broken, so I requested a replacement. I had to wait approximately 15–20 days for the replacement part. During this time, I was not provided with any shipping tracking number and could only obtain it after repeatedly asking for it.

After a long wait, the replacement part was finally shipped, but the replacement part I received two days ago was also broken. Because a damaged replacement part was sent for the same product for a second time, I still have not been able to properly assemble and use my desk. I now have to request another replacement, yet once again I have not been given a shipping tracking number, and it is unclear how the process will proceed.

I purchased this product on August 19, and I still have not received a usable, undamaged replacement part. Having to wait 15–20 days for the first replacement, only to receive another broken part and once again receive no clear shipping information, has caused me significant inconvenience. I expect a company like IKEA to resolve this issue quickly and definitively, send me an undamaged replacement part as soon as possible, and clearly provide the shipping tracking number this time.

I do not want to wait for weeks again because of the same problem. I request that my inconvenience be resolved immediately, that the process be handled transparently, and that I be provided with a clear and definitive solution.