Ikea Delivery and Installation Service Staff Acted Against My Needs


I bought two wardrobes from Ikea. After the delivery, I opened the boxes and organized all the parts to ensure a smooth and quick assembly. Those who have purchased furniture from Ikea will understand how challenging it can be to unpack the boxes. The assembly team that came even commented with a smile, "You've done the hardest part of the job." I wish they had shown a little respect for the time I spent and remembered that they were in someone's home. My apartment is very small, and I don't want the workers to place their toolboxes on the kitchen counter or come into contact with my other furniture unnecessarily. Therefore, I organized the living room accordingly, covered the surfaces they would use, and placed a chair at the entrance of my bedroom to prevent them from entering without permission. But everything I did was disregarded. When I brought it up, they immediately retorted, "You shouldn't have requested assembly service in the first place." THE REAL ISSUE: IKEA SENDING TWO PEOPLE TO A TINY APARTMENT AND A SIMPLE INSTALLATION. I don't want two strangers entering my home; that is my right. The job was clearly not meant for two people, and the problem arose because I couldn't attend to both of them simultaneously. I tried to explain the disrespect to one of them, but he stared at me with a stern face, while the other supported him, and I was threatened with the work not being completed. I kept quiet and endured, hoping they would finish the assembly quickly and leave. The exaggerated job was completed in less than half an hour because I had prepared everything for them. Yet, I was left with disrespect, tantrums, and the task of tidying up after them.


