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Ikea Delivery and Installation Service Staff Acted Against My Needs

Ikea Delivery and Installation Service Staff Acted Against My Needs
Ikea Delivery and Installation Service Staff Acted Against My Needs
May 31, 2023 2:26 PM26

I bought two wardrobes from Ikea. After the delivery, I opened the boxes and organized all the parts to ensure a smooth and quick assembly. Those who have purchased furniture from Ikea will understand how challenging it can be to unpack the boxes. The assembly team that came even commented with a smile, "You've done the hardest part of the job." I wish they had shown a little respect for the time I spent and remembered that they were in someone's home. My apartment is very small, and I don't want the workers to place their toolboxes on the kitchen counter or come into contact with my other furniture unnecessarily. Therefore, I organized the living room accordingly, covered the surfaces they would use, and placed a chair at the entrance of my bedroom to prevent them from entering without permission. But everything I did was disregarded. When I brought it up, they immediately retorted, "You shouldn't have requested assembly service in the first place." THE REAL ISSUE: IKEA SENDING TWO PEOPLE TO A TINY APARTMENT AND A SIMPLE INSTALLATION. I don't want two strangers entering my home; that is my right. The job was clearly not meant for two people, and the problem arose because I couldn't attend to both of them simultaneously. I tried to explain the disrespect to one of them, but he stared at me with a stern face, while the other supported him, and I was threatened with the work not being completed. I kept quiet and endured, hoping they would finish the assembly quickly and leave. The exaggerated job was completed in less than half an hour because I had prepared everything for them. Yet, I was left with disrespect, tantrums, and the task of tidying up after them.

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