We were hoping for a trouble-free delivery and installation process when we ordered a closet and a bed from IKEA. They are known for being practical and quick right. However, I was met with nothing but rudeness throughout the entire encounter. The assembly was supposed to take place on June 5 but we got a call saying they couldn't make it. To say that this initial failure was frustrating would be an understatement. first they rescheduled it to the following morning, later they texted to say they would now arrive in the afternoon. Excuse me but do you think I just sit around and wait for your arrival?? That's why we schedule things?? You can't keep breaking it. Would expect it from many but Ikea!! what an unprofessional attitude from a legend.
I bought a bathroom mirror from IKEA on March 15 and scheduled an assembly team to install it. The team, however, refused to proceed with the installation because a mirror that had previously been mounted on the wall had not been removed prior to their arrival. They acted aggressively and left witho...
I bought two wardrobes from Ikea. After the delivery, I opened the boxes and organized all the parts to ensure a smooth and quick assembly. Those who have purchased furniture from Ikea will understand how challenging it can be to unpack the boxes. The assembly team that came even commented with a sm...
IKEA canceled the project they provided on the day of installation, stating it was not feasible. I am the one suffering from this situation, yet no one has apologized. I had to go to them to redraw the project, and they are still causing issues. The installation manager, Mr. C**** from Kartal IKEA, ...
I bought a Boaxel shelving unit from Ikea online, also ordered Ikea's assembly service for a smooth setup. Unfortunately, the assembly process wasn't at all what they said it would be, def unprofessional...It was clear that the shelving unit was poorly assembled after assembly. Even the IKEA expert ...
I recently purchased a bunk bed from IKEA and upon assembling it, I noticed that some of the parts were misaligned and one piece was cracked. When I contacted IKEA, they informed me that since I hadn't opted for their delivery service, I would have to transport the product myself. It's disappointing...
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