ibisPaint charged me unexpectedly; how can I get the charge refunded?

Check whether the payment came from Apple, Google Play, HUAWEI AppGallery, or Microsoft Store and review your subscription status.

ibisPaint states that refunds for Premium purchases must normally be requested through the store that processed the payment, and approval is handled by that store.

Submit the refund request as soon as possible and explain that the charge was unexpected, including the purchase receipt or transaction details.

Also cancel the Premium subscription to prevent another renewal; ibisPaint notes that Premium subscriptions automatically renew unless canceled before the applicable deadline.

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