I was charged for ibisPaint Premium; what should I do to get a refund?

If you were charged for ibisPaint Premium, request the refund through the store where you made the purchase—App Store, Google Play, Microsoft Store, or HUAWEI AppGallery.

ibisPaint states that refunds must be approved by the relevant store, so include the purchase receipt and explain why you are requesting the refund.

If the charge came from an automatic renewal, cancel Premium immediately to prevent another charge; ibisPaint requires cancellation at least 24 hours before renewal for most platforms.

If you do not recognize the transaction, report it to the relevant app store as an unauthorized purchase.

Many people have shared their issues here and found resolutions. If you have one, feel free to reach out to Xolvie.